FAQ

How do I get started?

The best way to get started is to access the ‘Start your Project’ page and fill in the required information. That will assure that we have the information we need to give you an accurate quote. If you are in a hurry, just pickup the phone and dial our number +91 97129 82331.

Do you make custom patches?

Yes, apart from our listed patches on site, 70% of our work deals with making custom patches.

What is the minimum quantity I can order?

There is not minimum quantity condition by us.

How long will it take to get my patches?

We normally deliver patches within 14 days of the date of the order. If you need them sooner, be sure to let us know. We will always do our best to meet deadlines such as events and special occasions.

What is digitizing?

Digitizing is the process where we take your logo and re-draw/re-create it into a stitch file. It can take a few hours to digitize a patch design for example. The stitch file tells the embroidery machine how to stitch out the patch.

What type of patches do you make?

Currently, we only deal in Sew type patches.

How can I pay for my order?

You can either PayTm us or make a Bank Transfer. Contact us for the details.

What kind of artwork format do you need?

Any file type is OK for us. Be it .JPEG, .PNG, .GIF, .PDF etc. You can either Mail or WatsApp us the file.

What materials are your patches made of?

We mainly use Felt and, in some occasion, twill garment as per customers choice.

Will I get to see what the patch looks like before I place the order?

Yes, we will send you the soft copy of the stitch file and after your approval only we will proceed ahead. If you require a physical sample at your doorstep, we can even do that.

Any token amount?

Generally for large orders of 20 qty or more, we take design charges as a token amount. The balance can be paid before we ship the order to you. In the end it all depends on how much trust we have on each other.

How much will my patch cost?

The cost of the patch will depend on the complexity, size and quantity.

What if I just have an idea but no drawing?

That’s fine! Let us know the concept of the patch design you are looking for and leave the rest to us. We will make sure that the final end product comes as you desired it to be.

What if I do not like the proof?

If you do not like the proof that we send you, you can request whatever changes that we need to make, and we will gladly revise the proof to your satisfaction. We might charge some amount for revision based on the rework to be done.

Do you ship internationally?

Yes, but waiting for our first international order.

Does my patch have to be round or square?

No, we make all types of shapes.

Can you make patches that are smaller than 2”?

Yes, we can, however, the minimum size of the patch would depend on the level of detail in the design.

What is the largest patch you can make?

We can make patches up the 13” width or height.

Can you club my custom patch order along with your existing products?

Yes